Emergency Preparedness

Medical Emergency
When To Call 911

If you’re experiencing a medical emergency, call 911 immediately. A medical emergency is any condition that could cause death or further harm to you if not treated right away. If you are pregnant, a medical emergency includes any condition that could cause further harm to you or the fetus. If you are experiencing a medical emergency, do not waste time calling your insurance providers, your doctor, or Aptiva Medical. Call 911 immediately.

If you or someone else has ingested or come into contact with a substance and you’re not sure whether the substance will harm you or them, contact Poison Control and they will let you know if you need to call 911 or go to the emergency room.

When To Call Us
If you are having a non-emergent issue with your medication and would like to consult with a licensed pharmacist, please call us toll-free at1800 491 3276. Our representatives, technicians, and pharmacists are happy to talk to you any time to answer your questions, clarify instructions, address your concerns, and provide support to make sure you’re comfortable and educated about the medications you’re taking.
Fire and Safety Prevention
How To Protect Yourself From Fire And Carbon Monoxide In Your Home

In recent years, the average number of deaths as a result of home structure fires per year was 2, 620. We at Aptiva Medical would like to see that number eliminated. You can protect yourself and your home by installing smoke and carbon monoxide detectors on every level of your home. Test your smoke and carbon monoxide each month to make sure they’re working properly.

Create an evacuation plan. If a fire were to start in the kitchen and you were in the laundry room, what is the safest route out of the house? Do that for each room of your home, considering different possible scenarios and fire source locations. Talk to your family or other household members to establish a meeting place outside the house and far enough away that you’ll be safe from the heat.

Carefully supervise and manage any source of combustion, including stoves, candles, ashtrays, and heaters. Dump ashtrays before they become full. Don’t leave cigars, cigarettes, or kitchen appliances burned without supervision. Never leave space heaters on overnight or when you leave the house. If you have any lights, switches, or outlets that don’t always work as they should, have your wiring checked to make sure you’re not at risk for an electrical fire.

Weather Emergencies
What To Expect And How To Prepare
It’s important to have a plan for all types of weather emergencies, including hurricanes, floods, and tornadoes. If you are impacted or expect to be impacted by a weather emergency, please call us to discuss the best options to ensure that you continue to receive your medication. If we anticipate disruption of services caused by a weather emergency, we will do our best to expedite your order before the event. We will communicate with you as soon as possible to plan the best course of action for your treatment following the weather emergency. Please let us know as soon as possible if you are temporarily or permanently relocated for any reason, including a weather emergency.
Contact Us Aptiva Representative for CGM. Diabetes Management

Call to speak with a CGM specialist.

If you’re not sure which CGM system is right for you or if you have questions about your insurance or our services, call to speak to a CGM specialist who is happy to help.